Return & Refund Policy
Return & Refund policy
We want you to love your YNM Weighted Blanket experience. If in the first 30 days of your purchase, you are not happy with your Weighted Blanket, we welcome you to contact us at firstname.lastname@example.org and request a return. Please be advised the returned item must be in new condition and not used and customers are responsible for all return shipping costs.
If your item becomes defective within one year of purchase, you may be eligible for a new item on a case-by-case basis. Items that are damaged due to intentional misuse, accidental damage or general wear and tear are not covered by our warranty policy.
Do not return your item without a return authorization number as this is required to process your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days of approval.
Late or Missing Refunds
If you don’t receive a refund within 7 days of refund approval, please check with your bank or credit card provider as there may be a delay in processing before your refund apears in your account. If you’ve done this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at firstname.lastname@example.org.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
In the case that the item is not defective, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If your product becomes defective within one year of purchase and we approve your refund request under the terms stated above, we will reimburse your shipping costs after inspecting your product.
If you are shipping an item valued greater than your courier's basic insurance, you should consider using a trackable shipping service or purchasing additional shipping insurance. We do not guarantee that we will receive your returned item and can not approve a refund request for an item which we do not receive.